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Hello, I’m lost, can you help me?

I’ve been a Mother for 6 years. Both my children are now settled into school and I feel I’ve lost my career path along with part of my identity. To this day I am still clueless about what it is exactly in life I want to do and accomplish.

I started my first job, waitressing when I was 16 years old. From there over the course of 5 years I worked within fashion retail and being a bar supervisor.

In May 2001 I obtained a job at SAGA Insurance and this was the real start of my work life for me. I initially took reports of motor accidents. Over time I was given more responsibilities to build my profile, to the point I was a senior claims advisor. This was mostly communication over the telephone with very occasional face to face customer interaction. This job helped to better my computer skills, telephone manner and time keeping.

In August 2007 I took a leap into the Telecommunications industry at the Carphone Warehouse. The latest mobile phone technology and various gadgets have always been an interest of mine. This was my break and a chance for me to build a career in something I felt very passionate about. I’d never worked within sales before but I seemed to have the knack picking up different techniques and applying these to grow more sales with a stronger attachment rate.

There was a lot involved in this job role, it wasn’t strictly just sales. I handled monies and banking duties, weekly stock count, KPI’s, monthly POS changes, deliveries and much more. I occasionally stepped up as Assistant manager when my Manager was on annual leave at his request. It was also when I worked here between 2011-2012 I completed and obtained a Level 3 Diploma in Retail Skills (Management) and an Advanced Level Apprenticeship in Retail (Management)

In June 2015 my Son aged 2 at the time was diagnosed with severe Autism along with other complications. I continued to work part time until I’d gotten to the point that I could no longer continue with this commitment. I couldn’t offer 100% dedication and focus and therefore I sadly and very regrettably handed in my notice in April 2016.

You can see from my past work life, I’ve had two jobs over the course of 15 years. I’ve always been very loyal and committed to sticking at one thing and working my way up. I have 20 years worth of customer service experience, both face to face and over the telephone. I have exceptional time management and organisation skills. But it was only after having my children I grew a real quality of understanding and patience.

I am desperately seeking a part-time (within school hours) or full-time job if you can offer this on a work from home basis. I am a carer to my Son so my circumstances are viable however the main reason I am looking is because I need a challenge, a change, a career, something for myself, I loved working.

Unfortunately I cannot do anything strenuous as I need to save that energy for my Son. I’m versatile and will give it my all (within the working hours) I’m hard and fast working, reliable, happy, bubbly, sometimes a little cheeky. I always finish what I start, I’m reliable and open to new opportunities.

Why now, you ask? Since receiving Riley’s diagnosis 4 years ago life has been such a hard battle. You can read all about our journey here ~

However I am now at the stage where my children are happy and settled into their schools. Life is forever changing and there is no better time than right now to just ‘go for it’ I am so ready to embrace this change.

If I fit you the kind of person you are looking for and you can be understanding of my home life then I’m available NOW, please reach out I will not let you down.

Ps ~ Looking forward to meeting you!



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